FAQ

Frequently asked Questions and Answers

We have collected the answers to most questions for you here. We hope that your question is also included. If not, please feel free to contact us. Contact us.

Questions about the app

No, you can cancel your subscription at any time. Your membership will of course remain valid until the end of the term.

Here you can manage your subscription directly via your payment provider:

Subscription concluded via our website:

Management via Stripe

Subscription concluded via the App Store:

Management via Google PlayStore

Management via Apple App Store

If you don't know which platform you subscribed to, you can find this information in our app under the menu item "Membership & Country Packages".

You can simply click on each symbol for about two seconds and you will be shown what this symbol means.

The funnel symbol on the right-hand side of the search window takes you to the filters. There you can simply select your filters by clicking on them. The filters are activated via the "Show companies" button at the bottom.

In the filters, you can reset all filters using the arrow symbol at the top right. Then click on the "Show companies" button at the bottom to return to the map/list.

Click on the heart at the top right of the business window to add a business to your favourites list. The green filter symbol shows your favourites.

Use the heart on the far right of the search bar to display your favourites on the map or in the list. You can also search or filter within your favourites.

To remove a business from your favourites list, simply click on the green heart again. The filling will then become transparent again.

You can access your profile via the menu (bottom right in the app, the three dots at the top right on the web). You can make changes to your data there. Click on "Save profile" at the bottom to save changes. Important: To change your e-mail address or password, you must also enter your current password. It is not possible to change your email address and password at the same time.

General questions

Morally, yes: the concept thrives on the fact that people are interested in the products of the farms and thank them for the pitch by buying regionally.

So show your appreciation for the hospitality with a purchase or a small donation.

In return, you get a free parking space, sustainable and lovingly produced food and insights into where it actually comes from - a win-win situation.

We have created a Code of conduct written. There we have summarised all the important rules. We ask you to observe and respect them.

In Südtirol (wie auch in Tirol) steht uns bedauerlicherweise das strenge Campinggesetz im Weg und verbietet grundlegend jegliches Campieren außerhalb von Campingplätzen - somit auch das Konzept hinter Schau aufs Land.

The only possibility is for the business to get an exemption from its municipality, which unfortunately is not that easy.

Yes, almost all of our partner businesses also offer places for caravans! For more detailed information on whether and what kind of "motorhome" can be accommodated at the establishments, please visit the information page of our participating establishments.

In order to have the opportunity to visit all participating farms, we recommend a self-sufficient motorhome - this includes at least a toilet and fresh water with waste water tank on board.

However, many of our participating establishments also offer the possibility to use a toilet or shower on site. With the help of our filters (e.g. "usable without WC on board", "tent", etc.) you can search for establishments that also welcome non-self-sufficient travellers.

Yes, far more than half of the hosts also offer you a place for your tent. However, as access to a toilet must be possible in any case, the possibility of an overnight stay with a tent depends on the infrastructure and the consent of the respective establishment.

You can find more detailed information directly on the information page of our participating companies. 

A reservation or booking is not possible with us. Visits to our partner establishments take place after prior contact and agreement with them. As a rule, 1-2 days before arrival. More precise wishes are determined by the respective business itself.

Unfortunately no, due to legal conditions you cannot stay longer than 24 hours at the same company. But you are welcome to visit the company as often as you like within the framework of your membership!

However, this also ensures that the seats are not all permanently occupied and that you can be sure to find a free seat for yourself on your trip.

Basically, our concept does not include a range of services. The farms offer a simple space on their property.

But many of our participating businesses also voluntarily offer services such as toilet, shower, access to fresh water, electricity or WLAN. In most cases, a small fee of a few euros is charged for these services. Whether and which services are offered can be seen directly on the information page of the respective farm.

Please bear in mind, however, that you are on a farm and not on a campsite, and therefore such services are really only a purely voluntary additional offer.

Dogs are also welcome at many of our participating establishments. Nevertheless, we ask you to always announce this in advance and to ask whether there are certain rules to be observed. You can also find out whether dogs are welcome at the establishments directly on the information page of our participating establishments.

Absolutely! What is more important for an unrestricted visit to all establishments is whether you are self-sufficient with your own toilet and fresh water including a closed waste water tank.

However, some of our participating establishments also offer the possibility to use a toilet or shower on site. At these establishments it is also possible to visit without a toilet. With the help of symbols on the information page of our establishments, you will immediately recognise which additional services are available there.

Please note and respect that our farmers are often very busy, especially during the peak season. Therefore, depending on the size of the farm and the workload, personal contact can vary from a short friendly greeting to a personal farm tour. 

This is not possible at our participating businesses. We kindly ask you not to use the toilets of the participating establishments for this purpose. Soon you will find a list of service stations in Austria on our platform. We ask you to use these for disposal.  

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